Help Center
Answers to the questions we hear most.
Buying
How does escrow protect me?+
When you pay, we hold your money securely. The seller is only paid once you've received the part and confirmed you're happy. If something goes wrong, you're covered.
How do I know a part fits my bike?+
Every listing shows compatible make, model and year plus the OEM part number. Always cross-check the OEM number against your vehicle before buying.
What if the part isn't as described?+
Open a dispute from your order within 7 days of delivery. If it's not resolved, we refund you from the escrow hold.
Selling
How much does it cost to sell?+
Listing is free and unlimited. We charge a flat 7% commission only when an item sells.
What do I need to register as a seller?+
A valid ID and proof of residence. Our team verifies these before activating your account, usually within 48 hours.
Can I print inventory labels?+
Yes — every listing can generate a printable barcode / QR label to help you manage stock.
Payments & Delivery
When do sellers get paid?+
Funds are released to the seller's wallet as soon as the buyer confirms delivery.
Who handles shipping?+
Sellers set their own shipping cost and choose a courier such as PUDO, The Courier Guy or Aramex. You'll see the cost at checkout.