Returns & Refunds

7-day buyer protection

You have 7 days from deliveryto inspect your part. If it’s not as described, faulty, or doesn’t match the listed fitment, you can raise a return directly from your order.

How refunds work

Because your payment is held in escrow until you confirm delivery, refunds are straightforward. If a return is approved, the held funds are returned to you — we don’t need to chase the seller for your money.

What can be returned

• Parts that arrive damaged or faulty.
• Items that don’t match the listing description or condition.
• Wrong item sent by the seller.

What can’t be returned

• Correctly described used parts where normal wear was disclosed.
• Electrical parts that have been fitted or installed.
• Items reported after the 7-day window has closed.

Raising a return

Go to your order in My Account, choose Return / Dispute, and describe the issue with photos. Our team mediates between you and the seller to reach a fair outcome.